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Digital Wallet being used at store.

Digital Wallet

What is a digital wallet?

A digital wallet is a contactless payment method that can store a digital version of your physical wallet, including your WMCU debit and credit card. By adding your card details to your digital wallet, you won't need your physical card to make in-store and online purchases. Adding your West Michigan CU debit and credit cards to your digital wallet on your phone or smartwatch makes using your WMCU account safe, secure, and simply better.  

How do I make purchases using my digital wallet?

At checkout, hold your phone or smartwatch near the card reader and a subtle vibration or beep will confirm your payment has been successful. Always keep in mind, not every merchant accepts digital wallet payments. It's important to still keep a physical backup payment option.

What digital wallets can I add my WMCU debit and credit cards to?

Your WMCU debit and credit cards can be added to Apple Pay™, Google Pay™, and Samsung Pay™. Your digital wallet can also securely store loyalty cards, gift cards and digital concert or travel tickets. Please follow your manufacturer’s instructions.

Are digital wallets safe and secure?

Digital wallets keep your card's information protected. When you pay for something, instead of sending your actual credit or debit card number to the merchant, the digital wallet generates a one-time-use token made up of random numbers. That token is what’s used to process the payment, keeping your personal information secure.

Digital Wallet Benefits

  • Easy Setup: Simply follow the digital wallet's instructions to add your WMCU debit and credit cards.
  • Convenience: You can use your phone or smartwatch to pay for things online or in-store, without carrying cash or your physical card.
  • Security: Digital wallets use encryption, tokenization, and other security features to protect your information.
  • Organization: Your digital wallet can help you stay organized by storing all of your loyalty cards, banking cards, and event tickets in one place.

 

For digital wallet member support, please call 1.800.442.4576 and choose option 6. For support after business hours, please call 1.844.454.1372.

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Working together as the most trusted resource to help our members' financial lives be simply better.