Important Numbers
We provide important numbers regarding specific products and services to give our members complete control over their accounts and cards. We believe in meeting our members needs where they are - whether that is through full support or just providing additional resources.
Text Communications
We now offer two numbers available for text communications.
(616) 256-0484 and (616) 256-0478 are both West Michigan Credit Union associated numbers that are designated solely for texting communication purposes and cannot receive phone calls.
These texting lines do not replace our text banking capabilities and are separate from our automated text banking system.
Visa Credit/Debit Card - Lost or Stolen Information
If you believe your Visa Credit Card or Debit Card, has been lost or stolen, call us at 616.452.2161.
| Departments: | Numbers: |
|---|---|
| Activation | 866.762.0558 |
| PIN Change | 866.762.0558 |
| Disputes | 616-452-2161 |
| Fraud | 616-452-2161 |
Visa Gift Card / Visa Travel Money Reload
Lost/Stolen Visa Gift Card: 1.866.264.2094
Lost/Stolen Visa Travel Money Card: 1.877.850.9650
CU*Talk
CU*Talk is WMCU’s teller-by-phone system. With CU*Talk members can access their accounts 24 hours a day, 7 days a week, from any touch-tone phone. To sign up for CU*Talk all members need is a touch-tone phone, their account number, and their personal identification number (PIN). If you do not have a CU*Talk pin yet please contact the credit union.
1.866.267.4729 and follow the step-by-step instructions.
Bill Pay
For member support on our Bill Pay system, please call 1.844.596.1533 (7am-1am EST 7/365).
The WMCU Routing Number is 272481004
When giving your account number for automatic payments to or from your account, use your account number plus the three-digit suffix (000 – savings, 080 – checking). For example, if you would like to use your checking suffix on account 12345, your account would be 12345080.
My Access
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From our helpful app to Online Bill Pay to 30,000 ATMs, our convenience options save you time!
Our Mission
Building a more sustainable and resilient future
Delivering responsible financial services that empower our members and meet them where they are at.
Make The Switch
It's easier than you think.
We’ll guide you through the simple process, and you’ll wish you had done it sooner!